Frequently Asked Questions

Everything you need to know about healthcare contract rate intelligence

Basic Intelligence

I've never seen competitor rates before. What exactly will I learn?

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You'll see actual contracted rates or allowed amounts by selected cpt code that practices in your area receive from each insurance company. For example, if your contract rate with Aetna is $58, you might discover competitors are getting a contracted rate of $68. Or by selected cpt code, if you're getting $150 per office visit from Aetna, you might discover competitors are getting $180-200 for the same service. You'll know exactly where you rank - are you in the bottom 25% or top 25% of rates in your market?

How do I know if I'm being underpaid right now?

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Most practices are flying blind. You might think your $165 per visit is "pretty good" until you see that three practices within adjacent counties are getting $195-220. Our data shows you instantly whether you're underpaid, fairly paid, or getting premium rates compared to your direct competitors.

I'm afraid to rock the boat with my current insurance contracts. Should I be worried?

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You're actually taking a bigger risk by NOT knowing market rates. Insurance companies count on providers accepting below-market rates out of fear. And the longer your relationship with your insurance company's representatives, the more they benefit. Knowledge protects you - ignorance makes you vulnerable to continued underpayment.

Can I see this information before my next contract renewal?

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Yes, and you should. Waiting until renewal means negotiating from weakness. Start gathering intelligence now so you can approach renewals with confidence and market data, not desperation. With a low setup fee, you will continue to receive actionable real-time rate updates.

What if I'm in a small town with only a few practices?

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Perfect - that's actually when this data is most powerful. In small markets, you can see every competitor's rates and know exactly what the insurance company is paying others. You might discover you're the lowest-paid practice in town, or that you have room to negotiate much higher rates. If your rates are similar, comparison with practices in adjacent counties or a state-level view can identify a benchmark rate.

I'm worried this is too complex for a small practice. Is it hard to use?

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Not at all. No IT setup, no training required. You log in, select your specialty and county, and immediately see competitor rates organized in easy-to-read charts and summary tables. Think of it like checking your bank account online - simple, instant, clear information.

I'm terrible at negotiating. How does this actually help me?

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Knowledge is leverage. Instead of asking "Can you do better?" you can say "I see that practices similar to mine in this market are receiving $195 per visit for this service, and you're offering me $165. Let's discuss bringing my rates in line with market standards." Suddenly you're negotiating from strength, not hope. Each chart/graph/analysis offer negotiating strategies

What if my rates are actually pretty good compared to others for a particular payor?

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Then you'll have peace of mind and confidence in your current contracts. Plus, you'll know which payors (payor parity analysis) value your services appropriately and which ones you might want to prioritize for growth.

What if I discover I'm significantly underpaid? Then what?

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You'll have the exact data you need to request rate reviews with your payors. Instead of hoping for the best, you can present market evidence showing what fair compensation looks like in your area. We offer a negotion guide to our users that suggest best strategies.

Can I just call my insurance rep and ask what others are getting paid?

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They'll never tell you - that information gives you negotiating power they don't want you to have. You will hear about revealing rates violates non-disclosure in agreements. This is why they fight transparency so hard in court. Our service gives you the intelligence they won't share.

What's the difference between this and just googling "average doctor rates"?

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Generic online averages are useless for negotiations. We show you actual contract rates for competitive practices in your and selected counties by taxonomy. It's the difference between knowing "doctors somewhere make around $X" versus "doctors in my specialty within these counties for payor Aetna makes exactly $185 per visit." Specific practice names and their rates are available.

I've been with the same insurance companies for years. Do rates really vary that much?

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Dramatically. Practices across the street from each other often have 20-40% rate differences for identical services. Loyalty doesn't guarantee fair compensation - market intelligence does.

What if my contracts aren't up for renewal for two years?

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Start preparing now. Most contracts allow for rate discussions during the term, and you'll be ready with market data when renewal time comes. Plus, you'll see rate changes happening in real-time, so you'll know when market rates increase and can time your negotiations accordingly.

I'm a solo practice. Is this overkill for someone my size?

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Solo practices often benefit most because you don't have the negotiating power of large groups. This levels the playing field by giving you the same market intelligence that health systems use. You'll negotiate like an informed business owner instead of hoping for the best. We've been told by small single or two provider practices that this information can save samall practices in America.

Advanced Intelligence

I've been on IPA contracting committees for years. How is this different from the aggregated "market data" consultants usually provide?

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Completely different. Those consultants show you regional averages or percentile ranges - useful but generic. We show you that Dr. Martinez at Valley Medical gets $247 per 99213 from Anthem while Pacific Group gets $198 for the same code. You see actual contracted rates, not statistical summaries. It's the difference between knowing "the average house price in your neighborhood" versus knowing exactly what each house sold for.

I've seen "competitive intelligence" services before that were mostly useless estimates. How do I know this is real contract data?

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Because we're using the same TIC machine-readable files that your payors use internally for their own analytics. When Anthem builds their provider cost reports or Aetna analyzes network spend, they're using this exact data. We're not estimating or surveying - we're processing their actual reported contracted rates. The data quality is enterprise-grade because it IS enterprise data.

Can you show me practice names, or is this another "anonymous Provider A vs Provider B" situation?

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We show actual practice names linked to their rates. While other services anonymize everything, we've solved the technical challenge of connecting TIC data to real provider identities. You'll see "Riverside Family Medicine: $185/99213/Aetna" not "Anonymous Provider #847: $185." This makes the intelligence actionable instead of academic.

How could this change our IPA's negotiating position with health plans?

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Dramatically. Instead of walking into negotiations saying "we think our rates are below market," you walk in with "we know that comparable groups in this market are receiving 15-23% higher rates for these specific services, and here's the data." Health plans can't bluff about "market standards" when you have their actual contracted rates with your competitors sitting on the table.

What's the ROI calculation for a 15-provider group?

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Let's be conservative. If this data helps you negotiate just $5 more per encounter across your providers, and you average 300 encounters per provider monthly, that's $270,000 annually in additional revenue for a $1,500 investment. Most groups we work with identify significantly larger gaps - practices discovering they're 15-25% below market rates on their high-volume codes.

How does this compare cost-wise to hiring a healthcare contracting consultant?

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Consulting engagements typically run $25,000-50,000 annually and provide periodic analysis. Our service gives you the same intelligence continuously for under $2,000, updated monthly. Plus, consultants often rely on the same TIC data we provide - you're essentially cutting out the middleman and getting direct access to the source intelligence.

Can I track contract cycle timing across our market?

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Yes - our PowerRate Intelligence tracks renewal patterns, contract effective dates, and rate change timing. You'll see when competitors' contracts renew, allowing you to time your negotiations strategically. If three major practices just renewed with 15% increases, you know the market has moved and can negotiate accordingly.

Data Quality & Technical Questions

How accurate is this data?

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Extremely accurate. We use the same TIC MRF data that insurance companies use internally. This isn't estimated data - these are actual contracted rates, updated monthly.

How is this different from raw TIC dumps?

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Raw TIC files contain billions of unorganized records requiring IT teams and months of analysis. Enterprise solutions cost $50,000+ and still require technical expertise.

We convert complex data into actual contract rates organized by your taxonomy and county. You get answers, not data dumps.

What specialties and areas do you cover?

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We cover all medical specialties and every county in the United States. Whether you're family practice in rural Montana or cardiology in downtown Chicago, we have the rate data for your market and specialty.

How often is the data updated?

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Monthly, following the federal requirement. Insurance companies must update their rate files monthly, and we process those updates to give you the most current market intelligence available.

How granular does this data get? Can I see rates by individual CPT codes?

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Extremely granular. You can see rates for specific CPT codes, by individual providers, by location, by contract effective dates. If Dr. Johnson has different rates at his main office versus his satellite location, you'll see both. If a practice has tiered rates based on volume, you'll see the actual rate structures, not just averages.

What about rural areas?

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Our county-based system is perfect for rural areas. You can see rates in your county plus adjacent counties to understand your broader market.

What's the learning curve for my team?

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Minimal. If your team can use Excel and navigate basic web interfaces, they can use our platform effectively. The complexity is in our data processing and analytics - your interface is designed for healthcare executives, not data scientists. Most practice managers are productive within their first session.

Pricing & Return on Investment

Why so much lower than enterprise solutions?

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Because our founder is a practice manager who understands real practice budgets. Enterprise solutions charge $50,000+ because they're built for health systems, not independent practices.

What's the ROI?

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If our intelligence helps you negotiate even $5 more per office visit, you'll recover your investment in weeks. Consider: if you're getting $150 per visit and competitors get $180, that's $30 per visit lost. See 100 patients monthly? That's $36,000 annually.

How quickly will this pay for itself?

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Most practices see ROI within weeks. If you're currently getting $150 per visit and discover competitors get $180, that's $30 per visit in lost revenue. See 100 patients monthly? That's $36,000 annually you're leaving on the table. Our service costs under $1,500 - you only need to negotiate a few dollars more per visit to recover the investment.

How quickly can I see results?

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Immediately. Once you select your taxonomy and counties, you'll instantly see competitor rates in your market. No waiting, no setup time, no technical implementation.

Can I try before I buy or see sample data?

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Yes, we offer sample data demos so you can see exactly what you'll get before purchasing. You'll see real rates from real practices in a sample market to understand the value.

Do I need to commit to a long-term contract?

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No long-term contracts. You pay a setup fee to access your selected counties/specialties, then a low annual renewal fee. No monthly fees, no hidden costs, no premium tiers with missing features.

What if I want to expand to more counties or add specialties later?

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Easy to expand. You can add more county/specialty combinations anytime. The platform grows with your practice needs without requiring a complete restart or losing your historical data.

Can multiple team members access this simultaneously?

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Yes, your package includes multiple user access so your contracting committee, administrator, and key physicians can all have access. Everyone works with the same current data, but you can customize views and alerts based on individual roles and interests.

Still Have Questions?

Our team is ready to show you exactly how contract rate intelligence can transform your practice negotiations.